Privacy Policy
Use of Personal Information: The information described within shall be safeguarded with the highest standard of confidentiality. FluxCredit, including its employees and authorized business partners, will only use this information, on behalf of the client, to facilitate communications with creditors and to address and resolve client-specific credit-related needs. This information will not be shared with third parties outside of this purpose without the client’s explicit consent, except as required by law.
Information Sharing: We do not sell, rent, trade, or share your personal information with third parties for marketing purposes. Your personal information will only be shared with specific creditors, as necessary and explicitly described within, to meet the service requirements on your behalf. Any sharing of personal information is limited to fulfilling these client-specific obligations and is not conducted without client consent, except as required by law.
SMS Terms & Conditions
By opting in to receive SMS messages from Flux Credit (“we,” “us,” “our”), you agree to the following terms and conditions:
1- SMS Consent Communication:
The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
By opting in, you may receive the following types of SMS messages from Flux Credit:
- Account Notifications: Updates about your account status, activity alerts, or security-related information.
- Reminders: Payment reminders, due date alerts, or renewal notices.
- Customer Support: Responses to inquiries or support follow-ups.
- Surveys and Feedback Requests: Invitations to provide feedback or participate in surveys to help us improve our services.
We strive to send only relevant and timely messages based on your preferences and interactions.
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your Customer care messages:
- Account Notifications: Updates about your account status, activity alerts, or security-related information.
- Reminders: Payment reminders, due date alerts, or renewal notices.
- Customer Support: Responses to inquiries or support follow-ups.
- Surveys and Feedback Requests: Invitations to provide feedback or participate in surveys to help us improve our services.
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Flux Credit in the following ways:
- By submitting an online form
6- Opt-Out Method:
You may opt out at any time by replying STOP to any message you receive from us. After opting out, you will no longer receive SMS messages from Flux Credit. You may also contact us at client@fluxcredit.com or call 866.358.9218 for assistance.
7- Help:
For support or more information, reply HELP to any message or contact us at client@fluxcredit.com or call 866.358.9218 for assistance.
8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our https://fluxcredit.com/privacy-policy/ and https://fluxcredit.com/privacy-policy/#terms pages.
- Message frequency may vary