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Privacy Policy

Overview
This Privacy Policy applies to www.fluxcredit.com (“Site”) and describes how FluxCredit, Inc. (“FluxCredit,” “we,” “our,” or “us”) collects, uses, shares, and protects personal information, and your rights under applicable law, including the CCPA/CPRA.

Agreement to this Policy
By using the Site or enrolling in services, you consent to the practices described in this Policy.

Information We Collect
Identifiers (name, email, phone, address); Financial (income, expenses, creditors); Sensitive (SSN, DOB); Internet Activity (IP, device, usage); Communications (calls, emails, forms).

Sources of Information
Directly from you; affiliates/referral partners; publicly available sources; automated technologies (cookies/pixels).

How We Use Information
Provide services; communicate with creditors/legal partners; support; improve services; comply with law.

Information Sharing
No sale for monetary value. Shared with affiliates, creditors, legal partners (e.g., Fortress Legal Plan, Oliver Law Group), escrow/payment processors, service providers, and as required by law, under confidentiality obligations.

Cookies & Tracking
We use cookies and pixels (including AppNexus/Xandr) for analytics and advertising. You may limit tracking via browser settings or by contacting us.

California Privacy Rights (CCPA/CPRA)
Rights to Know, Delete, Correct, Opt-Out of Sale/Sharing, Limit Sensitive Data, and Non-Discrimination. We respond within 45 days to verifiable requests.

Do Not Sell or Share My Personal Information
You may opt out by emailing client@fluxcredit.com or calling 1-866-358-9218. A website footer link is provided.

Consent & Withdrawal
You may withdraw consent at any time; this may limit services. Certain data may be retained as required by law.

Data Retention
We retain data as needed for services, legal obligations, dispute resolution, enforcement, and consent records.

Consent Recordkeeping
We retain records of consent (web forms, e-signatures, recorded communications) for compliance.

Data Security
We use administrative, technical, and physical safeguards, including encryption in transit and at rest, access controls, and secure storage.

Contact
FluxCredit, Inc.
4732 Telephone Rd Ste E
Ventura, CA 93003
client@fluxcredit.com
1-866-358-9218

SMS Terms & Conditions

By opting in to receive SMS messages from Flux Credit (“we,” “us,” “our”), you agree to the following terms and conditions:

1- SMS Consent Communication:

The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

By opting in, you may receive the following types of SMS messages from Flux Credit:

  • Account Notifications: Updates about your account status, activity alerts, or security-related information.
  • Reminders: Payment reminders, due date alerts, or renewal notices.
  • Customer Support: Responses to inquiries or support follow-ups.
  • Surveys and Feedback Requests: Invitations to provide feedback or participate in surveys to help us improve our services.

We strive to send only relevant and timely messages based on your preferences and interactions.

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your Customer care messages:

  • Account Notifications: Updates about your account status, activity alerts, or security-related information.
  • Reminders: Payment reminders, due date alerts, or renewal notices.
  • Customer Support: Responses to inquiries or support follow-ups.
  • Surveys and Feedback Requests: Invitations to provide feedback or participate in surveys to help us improve our services.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Flux Credit in the following ways:

  • By submitting an online form

6- Opt-Out Method:

You may opt out at any time by replying STOP to any message you receive from us. After opting out, you will no longer receive SMS messages from Flux Credit. You may also contact us at client@fluxcredit.com or call 866.358.9218 for assistance.

7- Help:

For support or more information, reply HELP to any message or contact us at client@fluxcredit.com or call 866.358.9218 for assistance.

8- Standard Messaging Disclosures: